Fidelitys 401(k) shutdown sparks fury company claims safety, clients cry foul

Fidelity Pontera conflict: A new Fidelity policy is causing trouble for retirement savers. Some customers are locked out of their 401(k) accounts. This happened after Fidelity restricted access for outside financial advisors. Platforms like Pontera are affected. Fidelity cites security risks from sharing login details. This has left many investors frustrated and unable to manage their savings.