The Times of India

UP Electricity Regulatory Commission imposes penalty over delayed power restoration for prepaid smart meter consumers

Uttar Pradesh Electricity Regulatory Commission fined UPPCL Rs 7.18 lakh for disconnecting over 1.93 lakh prepaid smart meter consumers for over two hours despite positive balances. The commission rejected UPPCL's explanations, citing recurring delays and consumer inconvenience. UPPCL must now conduct a root cause analysis to prevent future outages.