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DGCA investigates Indigo as flight cancellations spike to 1,232 in November

NEW DELHI: A total of 1,232 flights were cancelled by Indigo in November with 755 of them cancelled due to crew and Flight Duty Time Limitation (FDTL) constraints, said an official release from the aviation regulator, the Directorate General of Civil Aviation (DGCA). The regulator is investigating the present situation with the airline and is working with it to reduce cancellations and delays. An official release from the regulator said that 92 of these cancellations were an outcome of Air Traffic Control System failure, 258 were due to airport or airspace restrictions while other causes were behind the cancellation of 127 flights. These stats were based on data submitted by Indigo to the regulator. The DGCA said, A large share of cancellations arose from crew/FDTL compliance and airport/airspace/ATC-related factors, many of which lie beyond the operators direct control. The revised rostering rules for pilots and cabin crew, which offered them more rest every week and lesser flight landings during night hours, were introduced from November 1. DGCA probing reasons The aviation regulator said it is currently investigating the situation and evaluating measures along with the airline to reduce cancellations and delays in order to minimise inconvenience being caused to passengers. Indigo has been asked to report to DGCA Headquarters to present the facts leading to the current situation along with plans to mitigate the ongoing delays and cancellations. On Time performance too slid rapidly in Nov Indigos reputation on punctuality took a massive beating in November when its performance metrics dipped from 84.1% in October to just 67.7% in November. The key contributors to the delays were ATC (16%), Operations crew (6%), airport facility issues 3% and others 98%), the DGCA said. The corrective measures being undertaken presently is strengthening the crew planning and rostering, enhancing co-ordination with Air Traffic Control and airports to manage capacity constraints and improving turnaround and disruption-management processes, it added.

3 Dec 2025 9:28 pm