The Economic Times

Rs 1 lakh flagship phone starts overheating within 2 weeks: Buyer denied replacement during warranty wins full refund from Flipkart, Samsung and others

A Kerala consumer commission has ordered Flipkart, Samsung, its authorised service centre, and the third-party seller to jointly either repair a defective Samsung Galaxy S23 Ultra or refund Rs 1 lakh to the buyer. The phone developed overheating issues within 14 days of delivery, but every party involved tried to shift responsibility onto someone else.