The Economic Times

Outlook down but Teams chat up? The Microsoft workarounds that kept some offices running

Microsoft 365 faced significant service disruptions affecting Exchange Online and other applications on 12th and 13th November. Users experienced difficulties accessing email, while some services like Teams remained functional. Microsoft outlined strategies for companies to communicate during the outage, emphasizing the need for alternatives. To mitigate future issues, businesses are encouraged to develop strong contingency plans and backup options.