The Economic Times

How a Gujarat car owner claimed Rs 1.25 lakh insurance without any proof of accident?

A Surat car owner received Rs 1.25 lakh from ICICI Lombard after a consumer commission ruled the undisputed car damage warranted compensation, even though the accident's circumstances were unproven. The insurer had rejected the claim, citing a lack of justification and an independent investigator's report highlighting inconsistencies. The commission found the insurer's outright rejection deficient service, awarding damages for the assessed loss and harassment.