The Economic Times

Businessman buys Samsung Galaxy Z Flip, phone screen goes black during a call within a year, company rejects warranty claim, wins Rs 98,000 payout

A Rohtak businessman bought a Samsung Galaxy Z Flip 6 for Rs 1,09,999, only to face heating and network problems followed by a black screen. Samsung denied free warranty repair, citing hinge dents and screen scratches. The consumer commission ordered a refund and additional relief.