The Economic Times

Massive rise in grievances pendency in health and general insurance in FY25, claim-related issues account for 69%, mis-selling haunts life insurance

India's insurance grievance system is buckling under pressure, with a significant surge in complaints, especially for health and general insurance. Claims disputes are the primary driver, with unresolved cases nearly doubling. While life insurance grievances remain stable, mis-selling concerns are rising, eroding trust.