The Economic Times

Health insurance company denies claim over fathers alleged alcohol history; son fights back and wins Rs 6 lakh

A software engineer's father's health insurance claim was denied by HDFC ERGO due to an alleged alcohol history. The insurer repudiated the claim despite hospital clarifications. The District Consumer Disputes Redressal Commission has directed HDFC ERGO to pay Rs 6 lakh with interest and ordered the hospital to pay Rs 1 lakh as compensation. The commission found the denial unjustified and a deficiency in service.