The Economic Times

Got scammed online? You may get up to 85% refund or Rs 25,000 under RBIs proposed rules; eligibility and process explained

The Reserve Bank of India (RBI) has proposed new regulations to enhance the safety of bank customers from online fraud. These draft guidelines are part of the RBI (Commercial Banks Responsible Business Conduct) Third Amendment Directions, 2026. If approved, these rules will apply to transactions from July 1, 2026.