The Economic Times

Flying via Dubai? New ticket refund rules for delays and other consumer rights you must know

New consumer rights rules for air travel in Dubai took effect on April 28, 2026, empowering passengers with clearer information on ticket prices, terms, and baggage. The Dubai Civil Aviation Authority's directive mandates airlines to provide timely updates and options like re-routing or refunds for flight disruptions, with provisions for meals and accommodation during extended delays.