The Economic Times

Can banks block your mobile in case of loan default? RBI lays down rules for restricting services; Rs 250/hour compensation in this case

If the lender bank decides to deploy any technology-based mechanism for restricting or disabling the functionalities of a mobile device of a borrower, it shall ensure adopting a graduated approach rather than disabling the device, ab initio; it cant disable essential services like internet access, incoming calls, emergency SOS, and receipt of emergency Government or public-safety notifications.