The Economic Times

Airline loses bag with sacred items; Indian passenger to get Rs 1.19 lakh compensation

An Indian airline has been ordered to pay Rs 1.19 lakh to passengers for losing checked-in baggage containing sacred items and costly clothes. The Jammu and Kashmir consumer commission awarded Rs 89,000 in compensation for the lost items, plus Rs 20,000 for mental agony and Rs 10,000 for litigation fees.