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The Hindu

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The human cost behind every delivery

The Union governments directive to quick-commerce platforms to drop the concept of 10-minute deliveries owing to the excessive stress it puts delivery personnel under has been welcomed by gig workers, but they say it is just the tip of the iceberg. Low pay, inadequate incentives, poor safety measures and mistreatment at work all threaten their livelihoods, writes Harish Gilai

23 Jan 2026 7:29 am