Viral video from train No. 16601 shows catering staff washing used casseroles to reuse, IRCTC orders immediate action

Indian Railways catering faced scrutiny after a passenger's social media post. Catering staff were seen washing used casseroles in a coach washbasin. IRCTC responded quickly, deboarding the vendor and blacklisting the waiter. A hefty fine and contract review are proposed for the licensee to ensure passenger safety and hygiene on trains.