The Economic Times

Should CEOs let AI write their emails? Hachette chief David Shelley explains what leaders risk losing

Hachette CEO David Shelley warns against relying on AI to write emails, arguing that CEOs and business leaders should draft their own messages to preserve independent thinking, empathy and authenticity. With 58% of leaders in the US and UK using AI to draft emails, Shelley cautions that outsourcing workplace communication to AI could weaken essential leadership skills and create a disconnect between written messages and real-life behaviour.