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Instagram seller ordered to pay Rs 10,000 after delaying Rs 807 dress by 10 months

A Kerala consumer commission ordered an online clothing seller to refund a dress cost and pay Rs 10,000 in compensation and costs. The seller delivered the dress nearly 10 months after it was ordered, a delay the commission deemed a deficiency in service. The seller's explanation of an accident was not accepted as justification for the excessive delay.

23 Jun 2026 10:08 am