The Economic Times

Bengaluru man buys health insurance for parents, pays premiums for three years, mother undergoes treatment but insurer rejects claim, gets relief in consumer court

A Bengaluru man who spent Rs 3.13 lakh on health insurance policies for his parents disputed Star Health's rejection of his mother's medical claim after she underwent endoscopy and colonoscopy procedures. He alleged that the insurer repeatedly sought documents already submitted. The Insurance Ombudsman had identified Rs 27,921 in hospital and pre-hospitalisation expenses.