The Times of India News

Gig workers' stir: Riders say accidents, shrinking payouts drove strike call; restaurants bypassed apps to deliver orders

Delivery workers across India observed a New Year's Eve strike protesting low pay and lack of social security, despite app-based platforms offering festive bonuses. While many customers remained unaware, several orders faced significant delays. Platforms like Swiggy and Zepto increased per-order pay, but some workers refused the incentives, citing unachievable targets and the risk of ID blocking.