The Economic Times

Maruti dealer kept accident-hit car for nearly 10 years, consumer panel orders it to pay nearly Rs 1 lakh compensation

A customer's car remained at a dealership for ten years after an accident. The consumer commission dismissed the dealer's appeal and upheld compensation. No evidence proved the vehicle had undergone any repair work. The dealership failed to provide clear records of the extensive repairs. This decision ensures the customer receives due compensation for the service deficiency.