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The Economic Times

Economy / The Economic Times

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Moving up the value chain: How Indias BPM is creating new career pathways

India's BPM sector is transforming into a dynamic career ecosystem. It now emphasizes skills, digital proficiency, and employee purpose. This shift moves beyond basic jobs to foster long-term career growth. Companies are building internal talent marketplaces and promoting skill-based mobility. Continuous learning and adaptability are crucial for future success in this industry.

21 Jul 2026 6:48 pm