The Economic Times

Is Gen Z too soft for the modern workplace? Here's why 'friction-maxxing' is essential for workplace skills

Gen Z, embrace workplace friction for career growth. The article argues that technology has removed essential discomfort, hindering crucial skills like conflict resolution and active listening. Practicing these 'durable skills' through everyday interactions, like making phone calls or engaging in difficult conversations, is vital for success as AI automates technical tasks. Colleges are now incorporating this practice, highlighting its importance for future professionals.