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Economy / The Economic Times

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Indigo refunds: Social media abuzz with customer concerns on refunds

Passengers are complaining about IndiGo's refund process. Many report being charged cancellation fees and receiving only partial refunds. This is happening despite a government directive for full refunds by Sunday evening. Some travellers are also facing issues with online travel platforms. The airline has processed refunds worth Rs 610 crore so far.

7 Dec 2025 8:31 pm