The Economic Times News

IndiGo to rope in external expert as board probes nationwide meltdown; Chairman issues unconditional apology

IndiGo is bringing in an external technical expert to investigate recent operational issues. The airline experienced widespread cancellations and delays earlier this month. Chairman Vikram Singh Mehta has apologized to affected customers. The investigation will cover all aspects of the disruptions. Corrective actions will be taken to prevent future occurrences. IndiGo assures that safety and compliance with rules were maintained.