The Economic Times News

IndiGo flight crisis: DGCA officials start monitoring operations, refunds at airline headquarters

DGCA officials are now monitoring IndiGo's operations directly from its headquarters. This move follows significant flight cancellations due to planning failures. The regulator is scrutinizing cancellations, crew deployment, and passenger refunds. On-site inspections at airports are also underway. IndiGo, a major airline, has cancelled thousands of flights, impacting many passengers. The airline states its operations are stabilizing.