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Economy / The Economic Times

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IndiGo: How Indias top airline unraveled in quest for higher profit

IndiGo faced a major crisis after a technology glitch and new pilot rest rules caused thousands of flight cancellations. Passengers were stranded as the airline's operations unraveled. The government intervened, suspending the rules and capping fares. This event highlights the risks of India's reliance on dominant carriers and threatens IndiGo's market position.

8 Dec 2025 11:23 am