The Economic Times

Government plans to empower TRAI to penalise telecom operators flouting rules

The government is addressing issues related to Trai's authority to penalise telecom operators for violating rules. Complaints about pesky calls and SMS have surged, reaching over 20.75 lakh in just the first half of this year. Although complaints have increased significantly, disconnections of telecom resources misused for such communications have decreased. Meanwhile, the number of blacklisted entities involved in this issue has risen continuously over the last few years.