The Economic Times

Gen Z employee records details of client meeting on smartphone. When manager calls it disrespectful, an unexpected lesson on workplace etiquette follows

A Gen Z employee's use of AI for meeting notes surprised her millennial manager. The manager explained that clients value visible signs of attentiveness like note-taking. This incident showed that professional relationships depend on more than just efficiency. Impressions and etiquette play a crucial role in workplace interactions. The employee learned a valuable lesson about professional conduct.