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The Economic Times

Economy / The Economic Times

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From clinics to clicks: Internet emerges as second doctor for confused patients

Patients in Delhi-NCR are confused after doctor visits. Many do not understand their health conditions or treatment plans. Nearly eight out of ten patients turn to Google or social media for answers. Hospitals lack guidance systems to help patients navigate their care journey. This situation highlights a growing patient navigation crisis across the region.

30 May 2026 2:45 pm