The Economic Times

Delhi man's new 3-ton AC fails to cool; consumer court orders full refund plus Rs 25,000 compensation

A Delhi consumer court has ordered Fujitsu General India to refund Rs 1.14 lakh to a customer whose 3-ton split AC failed to provide adequate cooling soon after installation. The court found deficiency in service after noting the customer's repeated complaints went unresolved. Along with the refund, the company was directed to pay Rs 25,000 as compensation and Rs 10,000 towards litigation costs.