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The Economic Times

Economy / The Economic Times

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Consumer groups oppose Trai plan to scrap advisory panel for telecom complaints

Consumer advocates are pushing back against the telecom regulator's plan to eliminate the advisory committee for complaint appeals. They argue this move would remove a vital safeguard for consumers. Instead, they propose modernizing the committee with digital tools and faster turnaround times. Telecom operators, however, support the regulator's proposal.

18 Jun 2026 12:51 am