The Economic Times

Citi leverages AI to transform payments, boost efficiency and enhance cross-border transactions

Citi is leveraging AI to revolutionize its payments business, enhancing developer efficiency by up to 40% and streamlining complex cross-border documentation. The financial giant is deploying AI for client servicing and risk management, processing $6 trillion daily. India's sophisticated payment infrastructure, including UPI and the JAM trinity, offers global lessons in real-time, cost-effective transactions.