The Economic Times

RBI seeks banks views on AI-based facial recognition tools at ATMs, branches to curb fraud

As per the draft guidelines, a bona fide victim, being an individual person and having lodged a complaint involving gross loss of an amount up to Rs 50,000 on account of fraudulent electronic banking transaction (s), would be compensated 85% of the net loss amount (calculated after reducing recoveries made, whether before or after paying the compensation, from the gross loss amount), or Rs 25,000, whichever is less, once during his or her lifetime.