The Economic Times

Overcharged Rs 67 on shoe MRP, Bata ordered to refund student, pay Rs 2,000 compensation. Here's what happened

A law student's Rs 67 overcharge on shoes led to a significant ruling against Bata India by the Kerala Consumer Commission. The retailer was found guilty of deficiency in service and unfair trade practices for charging above the printed MRP without adhering to legal procedures for revised pricing. While upholding the refund, the commission reduced compensation and litigation costs.