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The Economic Times

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Ford brings back old hands to fix AI-led quality issues

Ford Motor Co. is re-emphasizing human expertise to combat persistent quality issues, bringing in hundreds of veteran engineers to train its AI systems. This strategic shift, moving beyond AI alone, is already yielding significant financial benefits through reduced warranty claims and recall costs. While AI is a valuable tool, Ford acknowledges the irreplaceable depth of knowledge held by experienced engineers in achieving superior product quality.

29 Jun 2026 12:42 pm