The Economic Times

Bought a tricycle, got tagged a 'fraud': Court orders FirstCry to Rs 50,000 in compensation to customer

FirstCry was ordered to pay Rs 50,000 in compensation and refund Rs 2,130 with interest. The online retailer cancelled a customer's order without justification, withheld payment, and internally labelled him a fraud user. The commission found FirstCry's defense contradictory and its actions constituted deficiency in service and unfair trade practice.