SENSEX
NIFTY
GOLD
USD/INR

Weather

image 24    C

Business News

Livemint

Business / Livemint

details

Trai tightens telecom complaint rules, mandates 24-hour customer support

Telecom operators face penalties of up to 20 lakh per quarter for improperly closed complaints and appeals, as Trai cuts grievance redressal timelines and tightens accountability.

2 Nov 2026 6:47 pm