The Economic Times

S7, 57: Two passengers get the same confirmed train seat from IRCTC, and it wasn't RAC: Here's what the TTE did

IRCTC Train Ticket Booking Confusion: Two passengers claimed the same confirmed seat, S7, berth 57, in a viral train video. TTE Jitendra Mishra resolved the confusion by explaining that one passenger's ticket had been upgraded to a higher class through the Indian Railways auto-upgradation facility.