Why being too nice at work could be ruining careers? Leadership expert shares how to criticize co-workers without being mean

Leadership consultant Kim Scott advocates for 'radical candor,' balancing care and directness in feedback. She warns against 'ruinous empathy,' where avoiding hard truths hinders growth, recalling a firing caused by her own vague encouragement. Scott's framework contrasts this with 'obnoxious aggression' and 'manipulative insincerity.' Extending beyond the workplace, she emphasizes honest conversations bridge divides, fostering understanding.