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Opinion News

The Economic Times

Opinion / The Economic Times

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The quiet revolution rewriting the global services economy

A quiet revolution is dismantling the traditional link between revenue and headcount in the global services economy. AI-native companies are decoupling growth from payroll, shifting success metrics to outcome per unit of intelligence. This transition re-architects white-collar labor, forcing enterprises to choose between labor or intelligence arbitrage.

23 Jan 2026 10:40 pm