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Microsoft Outlook and Teams hit by outages as company works to restore service

Microsoft reported issues with users' Exchange Online mailboxes and an issue with Microsoft Teams, according to posts on social media Thursday. We're investigating reports of users experiencing issues accessing Exchange Online mailboxes through multiple connection methods in the Americas, the company wrote , after first reporting users experiencing issues when accessing or using Microsoft Teams functionality in North America. The company initially said the issues involving Exchange Online mailboxes could be due to infrastructure experiencing elevated load across multiple regions. Los Angeles International Airport tower hit by power outage Microsoft later clarified, We determined the elevated load isn't driven by an increase in traffic, but by a number of servers being unexpectedly unavailable; straining the remaining infrastructure. Regarding the issues with Microsoft Teams, the company followed up shortly after first reporting the issue, writing, Our mitigative actions have successfully restored service health and functionality. Adobe Stock - PHOTO: Microsoft 365 apps. Downdetector , which monitors outages, reported issues with both Microsoft Teams and Outlook, among other products on Thursday. Regarding the issues affecting Exchange Online mailboxes, the company added, we've confirmed the issue may affect Microsoft 365 service connectivity for users in any region. California fire crews save Little League game from power outage The company continued to provide updates on the potential fix to the mailbox issue on Thursday, and added, We're aggressively pursuing all pathways to reduce impact. We've paused all deployments, we're moving additional traffic off the affected infrastructure, and we're restarting affected servers to return them to service. This is a developing story. Please check back for updates. This article originally appeared on ABC News at https://abcnews.com/US/outlook-down-microsoft-outage-reported-mail/story?id=138088203