BSWML steps up plastic-free drive, seizes 24.57 tonnes of single-use plastic in Bengaluru, enables residents to file complaints 24/7

BSWML has strengthened grievance redressal mechanisms. Residents can now file complaints 24/7 through a digital platform, the Namma Bengaluru app, the toll-free helpline (1533), or the WhatsApp number (9448197197)