The Economic Times

Silk saree given for dry cleaning returns with black stains: 'No responsibility' disclaimer fails in consumer court; laundry ordered to pay Rs 6,000

Silk saree given for dry cleaning returns with black stains: 'No responsibility' disclaimer fails in consumer court; a Hyderabad consumer commission has ordered a dry cleaner to pay Rs 6,000 in compensation and return the saree after ruling that its printed disclaimer clause cannot shield it from liability arising out of negligent handling of goods entrusted by a consumer.