The Economic Times

What went wrong with Amazon Prime that led to a $2.5 billion FTC settlement? Heres what eligible customers can actually receive

Amazon Prime FTC settlement refunds: The Federal Trade Commission just forced a massive recalculation of how much digital friction a company can legally use. Amazon is now distributing the next wave of a $2.5 billion settlement reached in 2025. The agency claimed Amazon enrolled users in Prime without clear consent and built deliberate design roadblocks to stop them from canceling. The company ultimately agreed to pay a $1 billion civil penalty and establish a $1.5 billion refund pool.