The Economic Times

OneTag launched for FASTag users: You can now change issuer bank without replacing your FASTag; what will happen to your existing wallet?

In a game-changing move for FASTag users, the newly launched 'OneTag' portability feature enables individuals to transition their issuer bank without losing their current physical tag. This innovative service mandates a fresh Know Your Customer verification to initiate the portability. Subsequent to the successful switch, the initial bank will deactivate the old wallet and refund any remaining balance.