The Economic Times

100% refund for mis-sold financial products and crackdown on dark patterns: How RBIs new draft can benefit customers

The Reserve Bank of India is implementing stricter regulations against financial institutions for mis-selling products. New draft directions, effective July 1, 2026, aim to prevent mis-selling by banning dark patterns and forced bundling. These rules mandate clear information, customer consent, and establish mechanisms for feedback and compensation for affected customers.