The Economic Times

OpenAI has a secret friction email that lets employees complain directly to Sam Altman and top bosses and it has a surprising Jeff Bezos-Amazon connection

OpenAI reportedly has an internal friction email that allows employees to flag workplace problems and bureaucratic bottlenecks, with serious issues potentially reaching CEO Sam Altman or President Greg Brockman. The unusual system also has a surprising connection to Jeff Bezos and Amazons famous escalation practice.