The Economic Times

Wife, daughter and son waited in a car in snowfall at minus 4 degrees after the booked Gulmarg hotel was missing, MakeMyTrip ordered to pay Rs 48,775

A consumer commission in Gurdaspur has ordered MakeMyTrip to pay Rs 48,775 to an advocate whose family says the Srinagar and Gulmarg hotels they booked online could not be found, leaving them to spend a night in their car in the snow.