The Economic Times

Trai mandates telcos to take action against spammers identified by their AI-based caller ID

Trai has tightened rules against spam calls, mandating telecom operators to act on callers flagged as suspected spammers by AI-based systems even without consumer complaints. Under the new rules, first-time violations can lead to a 15-day outgoing service ban, while repeat offenders may face disconnection of all telecom resources for a year and blacklisting. The rules also introduce changes to spam-call blocking preferences and A2P call charges.