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The Economic Times

Economy / The Economic Times

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Health insurance: Checking claim ratio isnt enough

The insurance advisory platform, Ditto Insurance, compares insurers on two key metrics: three-year average claim settlement ratio (by policy count) and number of complaints per 10,000 claims. Prospective buyers also need to take into account an insurers scale, track record, product portfolio and hospital network, among other factors.

21 Sep 2026 6:30 am